Manon

Quality Specialist

“No two days are the same at Medisol, that’s what makes it fun!”

How did you end up at Medisol?

Through an open vacancy. This was for the cusomter service department for Dutch-speaking customers.

What is your role at Medisol?

Quality Specialist- Prevention Officer – Confidential Adviser

What does an average day at Medisol look like?

I do a lot of writing, analyzing and reproducing processes and statements for the quality management system. I also analyze problems with products, internal processes and safety, after which I write improvement plans and processes to improve quality.

What drives you? Why do you do this job?

Personal development and knowledge acquisition.

What result that you have achieved at Medisol are you proud of?

The introduction and development of the quality management system and the construction of the After Sales Department (RMA) by making new processes, working methods, agreements with suppliers and employees from the ground up. The quality management system is there for the entire staff and creates clarity about internal processes and agreements.

What makes it so much fun to work at Medisol?

I grew from the Cusomter Service Team for the Dutch market to a Quality Specialist. Although I no longer work in a direct team, the collaboration with colleagues from other departments remains very close. No day is the same at Medisol!
 

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