Do you get energy from customer contact, making quotations, solving questions and making sure orders run smoothly? Are you service oriented and commercial minded? Do you speak fluent German? Then we have a varied role for you in our DACH team!
As an Inside Sales Representative DACH, you are the contact person for customers from German-speaking countries. Not only will you help them find the right AED or resuscitation manikin, but you will also manage the entire sales process – from quotation to delivery and after-sales service. Do customers have questions about their order or does something go wrong with the delivery? You take care of it! You also play an important role in the after sales of our service contracts; you answer questions about maintenance, schedule service appointments and ensure that everything is properly followed up.
In short: as an Inside Sales Representative you ensure that our customers are not only satisfied at the time of purchase, but that they can also count on us afterwards.
What will you be doing?
In this varied position, you combine commercial insight with customer-oriented service and administrative precision. You maintain daily contact with customers in the DACH region: you give advice, prepare quotations, process orders and follow everything up meticulously. You ensure that customer information is always up to date in our systems, and you think along in solving any logistical or technical questions.
An important part of your work focuses on service contracts. Customers can enter into a service contract when purchasing an AED. You answer their questions about this and ensure that the associated maintenance is properly scheduled and monitored. In doing so, you work closely with our Service Center.
In addition, you actively think along about how we can increase our market share in German-speaking countries. You will follow up on leads, identify commercial opportunities and work with marketing on our online visibility. With your knowledge of the German market and customer orientation, you will really make a difference!
What do we offer you?
- Salary between €2.600 and €4.000 gross per month (40 hours), depending on experience
- 32 vacation days per year
- A modern pension plan at a.s.r.
- Flexible working hours and possibility to work partly from home
- Ample room for own initiative and professional development
- A warm team with positive colleagues, Friday afternoon drinks and fun team outings
- A direct contribution to a better world: “Saving Lives” really is your mission
What do we expect from you?
- You are available for a minimum of 32 hours per week
- You speak and write fluent German and have a good command of the English language
- You have experience with sales and/or commercial administration
- You are independent, structured and customer-oriented
- You have a proactive attitude and commercial drive
- You can switch well between different activities and enjoy working in a team
Do you recognize yourself in this? And would you like to join our dynamic team? Then send your motivation letter and CV to [email protected] in the name of Moniek Binnendijk. If you have any questions, feel free to call our HR Specialist Fleur at 06-53945426.
